Located at Sayamin Building, 1st Floor, Room 104, the Orthopaedic Monitoring Unit is manned by eight nurses, 14 nurse assistants and five general officers. It offers medical services to both inpatient and outpatients with bones, joints, muscles, tendons and nerve problems, both inborn and not inborn. The unit focuses on postoperative orthopaedic patients care, screening patients for faster examination and no complication. Every day, 6-10 orthopaedic medical team and specialists are on duty to ensure fast, accurate, safe and reliable services that will ensure patients’ satisfaction. Another major task of the unit is to promote health by educating patients on how to behave and take good care of themselves, providing information on surgery details and costs and room booking. The Unit also serves as the center for normal bed management and special clinic after hours every Monday to Friday from 16.00-22.00 hrs and Saturday from 7.00-18.00 hrs. For special rooms, the unit will handle booking and management of rooms for patients who have surgery after work hours. In addition, the unit helps prepare patients for surgery, lab tests and appointment for specific disease examination, and provides them with information on their rights, costs and other related information before they are admitted. The unit also distributes prosthesis and orthosis for general patients and handle body jacket for other patients.
The unit cooperates with all related organizations, such as the Orthopaedic Surgery Unit, Sayamin Building 3rd Floor, Pre and Post Operative Monitoring Unit, Orthopaedic Surgery Patient Wards, other patient wards, pharmaceutical department, Diagnostic Imaging Center, etc. With good cooperation with those units, patients receive fast service and treatment or surgery is confirmed without postponement or cancellation. On each day, it provides services to 90-290 outpatients, most are the elderly or those with pathological condition, or those coming for post-operative follow-up. These patients have risks of falling and injury. Considering this risk, the unit adopts various strict measures to ensure the highest patient safety. Nurses continuously monitor, assess, screen for risk and critical conditions. A special area is allocated for patients on wheel chairs and stretchers and patients using wheel chairs and stretchers must always be accompanied by family members. Wheel chairs and stretchers are kept in order. Floor is kept dry. For fast and convenient service, systematic patient appointment based on lean think concept has been implemented, which significantly reduces waiting time for patients. At present 70-90% of patients are on this pre-appointment system while 8-20% is walk-in patients. According to our statistics, the top five groups of patients are those visiting hospital for F/U examination after surgery, F/U examination after treatment fracture, knee joint prosthesis, surgical dressing and suture and bone & tendon implant. Orthopaedic Monitoring Unitreceived Gold Star Unit Award 2013 and created many innovations such as “Heel Alert” or sponge heel in child’s cast and baby padding for hip spica.
